by Brad Herbert | Apr 11, 2022 | Development
I am a big fan of the Leadership Circle’s Universal model of leadership and the 360 assessments for individuals and leadership teams. It’s simple, but very deep and a creative stance in life has never been more important to one’s ability to adapt....
by Brad Herbert | Mar 14, 2022 | Development
I just watched this video and read this blog post from the Josh Bersin Company on a very cool and bold undertaking to help leaders equip their organizations and people with: the latest skills via a skills profile informed by huge amounts of data and AI (what’s...
by Brad Herbert | Mar 6, 2022 | Development
It must be an incredible time to work in the Customer Experience function. The pandemic absolutely exposed companies’ approach and investment to the customer experience. How many hours did you wait to speak with an agent during the pandemic? How often did you...
by Brad Herbert | Nov 10, 2021 | Development
The concept of organizational development can be confusing to our clients so today I wanted to experiment with a different way for people to think about it. Groups of people – in other words, an organization – need to effectively and efficiently do certain...
by Brad Herbert | Nov 8, 2021 | Development, Recruitment, Total Rewards
The McKinsey article goes into some depth about why they believe people are quitting, and I recommend that people take the time to read it. I’m fascinated by why and how individuals, teams, and organizations adapt because it involves the interplay of psychology,...
